Great Place to Work® Awards
Credibility
Credibility is built through three interdependent sets of behaviors and qualities: two-way communication, competence and integrity. Effective communication invites two-way dialogue. Leaders and mangers are clear and informative in the information they volunteer; and mechanisms are available to employees that afford them the opportunity to begin conversations about the information they might want or need to share. Displaying competence involves coordinating people and resources effectively, directing employees' work with the right amount of oversight, and clearly articulating and pursuing a vision for the organization as a whole and for individual departments. Management's integrity depends on honest and reliable daily actions. Managers strive to be consistent: in what they say and do; and promises are kept. Additionally, employees have confidence that their manager run the business ethically. |