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CREDIBILITY 

    
Cisco Systems Inc.
President/CEO:Mr. John Chambers
10145 employees
HQ: San Jose, CA
www.cisco.com
 
Cisco's 25,000 U.S. employees know what they're doing and how it fits into the business plan. Management's competence comes through in its multi-tiered approach to coordinating, overseeing, and setting the vision for the company and all employees.. Messages are cascaded through the organization, providing "meetings in a box" for managers to share information with their teams and creating opportunities for deeper dialogues and a greater sense of teamwork at every level of the organization. Informative communications emphasize the company's goals.
CEO John Chambers shares his thoughts regularly through the company website, an employee news site, monthly meetings, and regularly held internal events, providing a clear, regular, and informative set of communications about the company's strategy, direction, and goals and objectives. Employees wear a list of the company's goals on their badges.
Management's accessibility provides an additional process for helping employees understand company goals. Employees can call or email senior leaders of the company whenever they have a question and expect a timely, personal response. An open-door policy, brown-bag and grassroots communication events, an intranet that provides employees with centralized access to information, and an online "ask exec" forum provide regular interactions. Company meetings follow Cisco's quarterly results and include a Q&A session. Those employees who can't attend can watch the live broadcast or access an audio/video rebroadcast.
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