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| | Edward Jones |  | President/CEO:Mr. John W. Bachmann | | 25278 employees | | HQ: St. Louis, MO | | www.edwardjones.com |
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| The innovative respect practices at Edward Jones begin with training: Employees receive a whopping 149 hours of training on average a year, more than three times the 100 Best average of 45. Development plans, management plans, executive MBAs, leadership opportunities, and a series of courses specifically designed for Edward Jones at Harvard, the London Business School, and the Peter F. Drucker Graduate School of Management at Claremont Graduate University all show the company's commitment to helping its people grow personally and professional.
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| But Edward Jones doesn't just train people for the job they're doing. Management's philosophy is that employees who are passionate about their jobs will make the company a better place, so managers encourage people to develop skills even when they know the new skills will lead to a different job. This creates a healthier work environment and leads to a collaborative spirit, with everybody working for the overall company's goals rather than their department's goals. Recognition programs further enhance this spirit. "Diversification trips," for instance, are vacations to exotic locations that reward investment representatives.
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| Tough times in 2001 showed the value of these practices: Edward Jones turned to its people to avoid layoffs and associates came up with solutions that saved more than $38.5 million. |
