Published together with our partner, Fortune, the Best Small & Medium Workplaces rankings are based entirely upon feedback from more than 52,000 employees at Great Place to Work–Certified companies. Employees completed our anonymous Trust Index© survey, answering questions about how frequently they experience the behaviors that create a great workplace, including, for example, their assessment of the honesty and quality of communication by managers, degree of support for employees' personal and professional lives and the authenticity of relationships with colleagues.
Results from the survey are highly reliable, having a 95% confidence level and a margin of error of 5% or less. Winning a spot on this list indicates the company has distinguished itself from peers by creating a great place to work for all – not only do the majority of their employees experience the company as a great place to work, but this experience is consistent across the organization, regardless of gender, race/ethnicity, job role, or other personal characteristics. The companies with the highest employee ratings compared with organizations of the same complexity in size and scope were selected for the list. Companies with fewer than 100 employees compete for placement on the 50 Best Small Workplaces list, and companies between 100 and 999 employees compete for placement on the 100 Best Medium Workplaces list.