American Express


American Express is the world's largest global payments network, owning relationships with Card Members and merchants. It provides products and services to customers around the world, processes millions of transactions daily, and drives more than $1 trillion in commerce annually.

Website
Industry
Global Headquarters
Year Founded
Countries Included in World’s Best
Corporate Structure
Employees Worldwide
Worldwide Revenues

What you should know

Employees at American Express strive to create impact for their customers and people at all levels in the organization are urged to be stewards of this ethos.

The company keeps employees plugged into how their colleagues are influencing success – sharing origin stories of some of their most influential achievements. For example, the "Where Did That Come From?" initiative, a graphic-novel style series that highlights successful products and the teams responsible for creating them. Each installment highlights the whole journey – from concept to market and shows, and how teams overcame obstacles along the way to create impactful work.

Leaders also share news and insights in the short video series, "60-Second Scoop". Each video has a countdown clock on the screen that buzzes when it hits zero. Candid outtakes from the filming are also included!

These are just two ways American Express creates a culture that makes employees proud. A US employee explains, "Working at American Express gives me an extreme sense of pride. I interact with card members on a daily basis and our commitment to doing the right thing and providing best in class service is consistently expressed as the loyalty drivers to our brand. The people here are diverse, fair, balanced, focused, and compassionate. American Express has tapped into employee engagement to motivate everybody to contribute in the most meaningful ways."

Get hired

Find out about open job opportunities at American Express on its career page.

World's Best Rank

18

Lists

Employee Ratings

Great Challenges
Great Atmosphere
Great Rewards
Great Pride
Great Communication
Great Bosses

How employees feel


92%
I'm proud to tell others I work here
89%
I feel good about the ways we contribute to the environment
89%
When I look at what we accomplish, I feel a sense of pride
89%
I am able to take time off work when I think it's necessary

Demographics


Executive diversity
Women
Men
Workplace diversity
Women
Men
Full & part time employees
Full time
Part time

Flexibility

People are encouraged to balance their work life and their personal life.

Giving Back

I feel good about the ways we contribute to the community.

Thanking

Everyone has an opportunity to get special recognition.

Employee Quotes

Working at American Express gives me an extreme sense of pride. I interact with card members on a daily basis and our commitment to doing the right thing and providing best in class service is consistently expressed as the loyalty drivers to our brand."
"The culture of care is truly remarkable. It is not merely a company ethos, it is exemplified by individuals at every level in the company. This provides an authentic culture of internal camaraderie amongst employees. It's extremely easy to reach across business units and foster relationships for networking, job shadowing, development, and casual friendships."
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