American Express is the world's largest global payments network, owning relationships with Card Members and merchants. It provides products and services to customers around the world, processes millions of transactions daily, and drives more than $1 trillion in commerce annually.
What you should know
Employees at American Express strive to create impact for their customers and people at all levels in the organization are urged to be stewards of this ethos.
The company keeps employees plugged into how their colleagues are influencing success – sharing origin stories of some of their most influential achievements. For example, the "Where Did That Come From?" initiative, a graphic-novel style series that highlights successful products and the teams responsible for creating them. Each installment highlights the whole journey – from concept to market and shows, and how teams overcame obstacles along the way to create impactful work.
Leaders also share news and insights in the short video series, "60-Second Scoop". Each video has a countdown clock on the screen that buzzes when it hits zero. Candid outtakes from the filming are also included!
These are just two ways American Express creates a culture that makes employees proud. A US employee explains, "Working at American Express gives me an extreme sense of pride. I interact with card members on a daily basis and our commitment to doing the right thing and providing best in class service is consistently expressed as the loyalty drivers to our brand. The people here are diverse, fair, balanced, focused, and compassionate. American Express has tapped into employee engagement to motivate everybody to contribute in the most meaningful ways."
Find out about open job opportunities at American Express on its career page.
World's Best Rank
How employees feel
People are encouraged to balance their work life and their personal life.
I feel good about the ways we contribute to the community.
Everyone has an opportunity to get special recognition.