An organization’s most critical assets are its employees. No other bothers to argue against that point any more. An organization’s workforce is also, however, its most expensive asset, and workforce management (the development of employees, retention of skilled talent, etc.) is consistently cited as one of the top issues facing organizations today. In a recent Aberdeen report , 60% of all organizations reported a need to improve workforce planning capabilities as a driver of their total workforce management efforts.
In today’s environment, it is hard to avoid technology on any given day. People use different IT products and solutions including cell phones, computers, cloud services, systems, hardware, and software at work and in their daily lives. Access to the internet is also continuously growing; in 2013, nearly 3 billion people were able to connect to the internet via fixed or mobile broadband.
A recent Pew Research Center report examines the impact that technology has on workers and provides some counter-intuitive data. “Digital Life in 2025: Technology’s Impact on Workers” looks at a representative sample of adult Internet users and the role or impact of digital technology on their work lives. The report helps to identify the role of technology in different areas of business, what certain workers find most valuable, and provides surprising perspective on the discussion of whether technology is keeping employees productive, or spreading them too thin and negatively pressuring them to stay constantly connected or “plugged in.” Among online workers, the Internet and email are deemed the most important information and communication tools, though it may be surprising that social media was ranked very low in importance. 61% of American workers who use the Internet stated that email is “very important” for doing their job, while 54% said the same about the Internet. Only 4% reported that social networking sites like Twitter, Facebook or LinkedIn were “very important” to their work.