What employees need to stay engaged
It seems as though we are consistently seeing data that show decreasing levels of employee engagement and feelings of fulfillment at work. This data can be, and has been, attributed to many factors, such as a lean post-recession workforce, an increasingly competitive talent landscape, and the uber-connected, uber-informed and uber-on business world in which we operate. I’d agree that all of these can create barriers to an engaged workforce, or challenge an already highly engaged workforce. There’s also data indicating (as I discussed in my post on what Millennials look for in a great workplace) that high amounts of stress, feelings of low-engagement or no work/life balance are not as significant as we may think.
There are, on a positive note, data that suggest workplaces are doing much to negate issues of engagement and work/life balance, but much of this research comes from companies classified as “Best Workplaces” and considering the frequency of content reporting low levels of engagement, trust, and happiness, such companies may be few and far between. Ultimately, we can only take data at face value. The real importance of looking at such workplace statistics is to inform ourselves and build our “bigger picture” – know what’s out there, know what’s conflicting, and create solutions and approaches that are right for our own people, culture and strategic goals.
Some data I recently found interesting comes from an article published in The New York Times, “Why You Hate Work,” which included research from The Energy Project, an organization that aims to increase employee engagement and sustainable performance for organizations and their leaders. The article, by The Energy Company’s CEO Tony Schwartz and consultant Christine Porath, discusses how “the way we’re working isn’t working” and that it’s increasingly common for both middle managers and top executives to feel overwhelmed and disengaged. In an effort to understand what’s impacting people’s engagement and productivity at work, The Energy Project partnered with The Harvard Business Review to survey 12,000+ mostly white-collar employees across a range of industries and organizations. They found that employees are considerably more productive and engaged when they have the opportunity to: regularly renew and recharge at work, feel valued and appreciated for their contributions, focus in an absorbed way on their most important tasks, define when and where they get their work done, do more of what they do best and enjoy most, as well as feeling connected to a higher purpose at work. The study attributed these four areas to four core needs: physical, emotional, mental, and spiritual.
One last valuable nugget of data to note from this study is that when employees have even just one of the core needs discussed above met, versus none, all variables of their performance improve (from engagement, to loyalty, job satisfaction, positive energy at work, and lower perceived levels of stress). This is good incentive for organizations to work on things one step at a time. It clearly isn’t an all or nothing proposition. Positive changes in employee engagement don’t necessarily happen from massive culture changes or vast implementation of new programs. Baby steps are okay, folks; and the more core needs are met, the more positive the impact!
