Building a Great Workplace in the IT Industry

Building a Great Workplace in the IT Industry

In today’s environment, it is hard to avoid technology on any given day. People use different IT products and solutions including cell phones, computers, cloud services, systems, hardware, and software at work and in their daily lives. Access to the internet is also continuously growing; in 2013, nearly 3 billion people were able to connect to the internet via fixed or mobile broadband.

Thanks to technological innovation, the IT industry is enjoying a boom in today’s business world. IT organizations are not only in the Fortune 500, several are considered to be among the 100 Best Companies to Work For. According to Great Place to Work®, IT is one of the 6 industries that consistently dominate the Fortune 100 Best Companies to Work For list every year.

It's rare for IT Employees at Great Workplaces to have a case of the Mondays

Although many employees lament the end of the weekend and the start of the work week, 89 percent of employees who work for the Best IT Companies report looking forward to coming in to work. This statistic is significant even in comparison to the rest of the 100 Best Companies; it is five points higher than the 100 Best benchmarking. Some of these positive experiences may be attributed to some of the perks and benefits of working for a Best IT Company.

100 Best IT Companies Employee Perks and Benefits

According to Great Place to Work®, some key employee offerings across the IT companies on the list include:

  • Average 16 paid days off after 1 year of employment
  • Average 31 paid days off after 5 years of employment
  • Average 31 volunteer hours per year
  • Average 168 training hours per year for full-time hourly employees
  • Average 197 training hours per year for full-time salaried employees


In addition to these perks and benefits, the 100 Best IT Companies provide the highest compensation across the six industries that consistently make the Fortune100 Best list, and the vast majority of their employees report that they are satisfied with their pay. For example, 84 percent of employees at the 100 Best IT companies on average believe they are paid fairly for the work that they contribute and this statistic is five points above the 100 Best Benchmarking.

Although employees at the 100 Best IT Companies enjoy excellent pay and perks, these are not the only areas that drive the employee value proposition at these organizations. There are two additional strategies that can help IT organizations become great workplaces:

  1. Provide ongoing professional development by keeping employees educated on new IT developments. To support this, VMWare offers a wide range of virtual and classroom instructor-led courses each year.
  2. Empower employees to innovate by sharing ideas openly, taking risks, and adopting an entrepreneurial mindset. Known for their innovative products, launched Salesforce Labs internally so that globally, employees can publish free, open-source applications that help employees bring their ideas to Salesforce customers.

To learn more about the IT industry and the IT companies that made the Fortune 100 Best Companies to Work For® list in 2015, check out the full white paper from Great Place to Work®.

Sue Lam is a human capital management (HCM) research specialist at APQC. In this role, she uses APQC’s benchmarking, metrics, and predictive analytics to uncover insights from data and leverages qualitative case study research to identify real-world practices and solutions that back up the data. Her work spans the full spectrum of HCM from recruiting, sourcing, and selecting to training and development, retention, and engagement. Lam holds Bachelor of Arts degrees in psychology and history from University of California, Los Angeles, as well as a Ph.D. in social and personality psychology and quantitative methods and a Masters in social ecology from University of California, Irvine. She is certified as a Professional in Human Resources (PHR) from the HR Certification Institute and is a Society for Human Resource Management Certified Professional (SHRM-CP). In her spare time, Sue does East Coast swing dance and is SCUBA certified.

APQC is a member-based nonprofit and one of the leading proponents of benchmarking and best practice business research. Working with more than 500 organizations worldwide in all industries, APQC focuses on providing organizations with the information they need to work smarter, faster, and with confidence. Every day we uncover the processes and practices that push organizations from good to great. Visit us at and learn how you can make best practices your practices.