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The Global Authority on Workplace Culture

Great Place to Work® makes it easy to survey your employees, uncover actionable insights and get recognized for your great company culture.

"The value of this recognition has been instrumental in our recruiting efforts, retention and credibility with our customers and partners. "

"The Trust Index benchmarking data has been invaluable to us. This helps us show where we are leading, where we are competitive, and where we are falling behind, and informs our strategies for driving improvements. "

"Participating in the Great Place to Work Recognition program delivers positive brand recognition worldwide. It provides a competitive advantage for us and drives our credibility with customers, suppliers, investors and shareholders. "

"Our partnership with Great Place to Work has been a game changer for our culture and talent management work at GoDaddy. The insights that have surfaced thanks to the Trust Index Survey and Culture Audit have helped us uncover blind spots and hidden strengths. "

Market Leaders Rely on Great Place to Work

Why We’re the Culture Leaders

Research-Backed Technology

Emprising™, from Great Place to Work®, is the only employee experience platform built upon 30 years of research and data to take the guesswork out of culture work.

Most Robust National Recognition Program

Be considered for more than a dozen Best Workplaces lists, including the Fortune 100 Best and People Companies That Care, with one application. All of our lists are published nationally.

Benchmarking and Insights from the Best

Unparalleled benchmarking data and best practices from leading companies around the world.

Proven Model and Methodology

Our Trust Index© Survey is taken by millions of employees annually, and our Great Place to Work® Trust Model© has guided research on workplace culture for decades.

Decades of Research

30 years experience in culture research and consulting.

We Practice What We Preach

We’re business-minded people at a mission-driven company. We know what it takes because we live it.

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The Challenge

In the highly competitive, fast-paced tech industry, a team’s ability to create unique products that respond to the market’s needs determines a company’s success. That means tech companies need to know how to unleash team potential.

Leaders at Atlassian, a global collaboration software service provider headquartered in Sydney, Australia, wanted to tap into this potential by putting trust and transparency at the core of business operations. They also believed that a high-trust culture is critical to driving innovation and collaboration.

To fuel this high-trust atmosphere, Atlassian took the stance that the more transparency, the better. One of their key principles is “transparency by default,” which enables an open, free flow of information.

The Solution

Atlassian took two key approaches to building a culture of high-trust and achieving a business advantage in the competitive tech space.

Building Trust by Including Employees: Turning Strategic Planning “On Its Head”

Atlassian decided to focus on trust by taking a non-traditional approach to strategic planning. Instead of top leaders dictating company strategy, they now start the planning process by asking Atlassian employees to look into the future, taking their knowledge of the products, the customer, and their employee experience into account.

Atlassians are then asked to “paint the picture” of what they believe success would look like in two years’ time and vote on which ideas should go into the company’s business plan and operating goals.

The company places the destiny of the business in employees’ hands because they trust that they know the customers’ needs best.

Transparency: No Information Off-Limits

 At Atlassian, there’s almost no information that’s off-limits. Leadership believes giving employees all the relevant information on hand helps them make better-informed decisions, faster. 

The company releases all of its business metrics to employees – how top leaders are performing, how the business is doing overall, and even sensitive pre-IPO financial data that was 100% confidential to the public.

The company’s commitment to transparency also extends to customers – they host a public site where users of Atlassian’s products can publicly log bugs and feature requests, and vote on which ones they care about. The company will address these posts, commenting on the priority of the fix, or explaining why the feature can’t be implemented for the time being. 

 

The Results:

 350%

Customer Growth 

360%

Employee Growth 

40%

Revenue Growth

Committing to building a high-trust culture paid off big.

Atlassian’s trust-based strategic planning approach resulted in a two-year plan that both meets the customers’ needs, and drove tremendous buy-in and motivation from employees across the company. 

Atlassians results from the Great Place to Work Certification Program showed 87% of Atlassians say that management genuinely seeks and responds to suggestions and ideas, and 92% say that people there are willing to give extra to get the job done.

This impact extended to customers, with a 350% increase in customers over the last 5 years. Talk about a return on investment.


Ed Frauenheim