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Great Place to Work® Institute, Inc. (GPTW)

External Security Policy

This Policy is intended to help communicate externally to Companies the Security Policy used by GPTW as well as the Network Affiliates and Partners of GPTW and is incorporated by reference into their respective Agreements

1. General Business Information

GPTW provides products and services assessing workplace culture, performance, certification, and accreditation to assist companies and organizations in evaluating and improving their workplaces. GPTW was incorporated in the State of California on June 30, 1998 and is a privately-held company. It is headquartered in Oakland CA at 1999 Harrison Street, Suite 2070 and has an office in New York City at 85 Broad Street, Suite 17-034. .

The FEIN for GPTW is 91-1917672 and its DUNS number is 05 1812683. There have been no material claims or judgments against GPTW in the last 5 years and has never suffered a data loss or security breach. To the best of our knowledge, none of our Third-Party Cloud providers suffered a data loss or security breach within the last 3 years.

2. Policy to Safeguard Company Data

data secure is of paramount importance to GPTW. GPTW has robust policies in place to manage and secure Company data.

Risk Management

GPTW has a documented Risk Management Policy. Risk assessments are performed quarterly.

Human Resource Security

GPTW’s Human Resources takes a number of steps to help protect Company data. GPTW performs background verification checks on all candidates for employment and our employees must sign the terms and conditions of employment. Furthermore, GPTW conducts mandatory semi-annual privacy and security awareness training for all staff. GPTW will notify Company if a GPTW employee who had access to Company data has been terminated or changed roles within GPTW that warrants an “Appropriateness of access review.”

Data Collection

GPTW only collects data needed for its intended purposes like Great Workplace Certification, Best Workplaces Lists, Advisory and High Trust Culture Consulting engagements, Accelerated Leadership Performance, etc.

Data Access

Access to Company data is only granted to those with a legitimate need. Company data is only accessed by GPTW employees that are authorized based on job role. Survey access is controlled so that survey respondents cannot see another’s responses. Data is partitioned so that Company users cannot see another company’s data.

Access Control

GPTW has a documented Access Control Policy which includes a formal user registration and de-registration process to enable assignment of access rights, unique IDs for all users, a periodic review of access rights with owners of the information systems or services, restrictions and control of privileged access rights by management, an authorization process to allocate and control privileged access rights, monthly review of privileged access, a formal Password Policy, a policy that forces users to change their password at first log-on, password requirements (such as minimum length, complexity, periodicity to change, password history), and encrypted passwords in store and transmit. GPTW will notify Company within 72 hours from GPTW becoming aware of any confirmed or suspected leak of Company data. Enforcement mechanisms are applied to GPTW employees who violate privacy policies or confidentiality requirements.

Servers

On premises servers are in a locked, climate-controlled server room with access limited to authorized personnel. Cloud servers reside in data centers with restricted administrative access. Company data is encrypted in transit and in storage using a commercially available dual key AES 256 bit encryption software.

Policy Reviews

Data privacy & security policies are reviewed monthly.

3. Policy to Safeguard Company Employee Data

Data Collection

The Company Employee Data are the survey responses given by the Company’s Employees. The nature and purpose as well as the subject matter and duration of the Processing of the Company Personal Data is to collect Company employee survey data for processing and archiving scientific and historical research purposes and statistical purposes assessing workplace culture, performance, and accreditation to assist organizations in evaluating and improving their workplaces. This exact language is found in Article 89 of the GDPR. The types and categories of Company Personal Data to be processed is found in the demographic section and Trust Index questions of the survey.

The GPTW Emprising™ survey and analytics software platform operates by uploading to Emprising an email address list for the Company’s Employees taking the survey and, optionally, other information such as pre-coded demographics, etc. by either GPTW or the Company. The email list is stored encrypted in a separately partitioned area from the Company Employee Data. When the Company survey opens, the email list is used to generate a personalized invite to each Company Employee which is a log-in identifier unique to each Company Employee. When the Company survey closes, the email list used to link to the Company Employee Data is deleted. As a result, the Company Employee Data is immediately de-identified and made anonymous.

To protect the confidentiality of the Company Employee Data, GPTW uses a suppression algorithm. GPTW will not report on Assessment results in which fewer than five (5) people in a Company demographic group have responded.

A unique identifier for Data Subjects may be kept as long as it is assigned randomly at the time of survey (e.g. as a sequential number generated by a database upon the insertion of a new record) and is not associated with external data that create a re-association with the Data Subject’s Personal Data; the unique identifier is only used as required within a relational database for Survey responses and associated data for a given year.

Data Access

Access to Company data is only granted to those with a legitimate need. Company data is only accessed by GPTW employees that are authorized based on job role. Survey access is controlled so that survey respondents cannot see another’s responses. Data is partitioned so that Company users cannot see another company’s data.

Access Control

GPTW has a documented Access Control Policy which includes a formal user registration and de-registration process to enable assignment of access rights, unique IDs for all users, a periodic review of access rights with owners of the information systems or services, restrictions and control of privileged access rights by management, an authorization process to allocate and control privileged access rights, monthly review of privileged access, a formal Password Policy, a policy that forces users to change their password at first log-on, password requirements (such as minimum length, complexity, periodicity to change, password history), and encrypted passwords in store and transmit. GPTW will notify Company within 72 hours from GPTW becoming aware of any confirmed or suspected leak of Company data. Enforcement mechanisms are applied to GPTW employees who violate privacy policies or confidentiality requirements.

Servers

The Emprising platform is hosted by Cloud providers Microsoft Azure and Amazon Web Services. Their security documentation is available on their respective websites. The Cloud providers have physical locations in California and Virginia. All data is back upped between the Cloud providers daily at these fully redundant hot-sites.

Policy Reviews

Data privacy & security policies are reviewed monthly.

4. Data Protection.

GPTW will use commercially reasonable efforts consistent with industry standards to collect, transmit, store, protect and maintain the Data and Company Data obtained through the Services. GPTW complies with Service Organization Controls (SOC) Report 1 and 2 under the Statement on Standards for Attestion Engagements (SSAE) 18 standard as well as with the International Organization for Standardization (ISO) 27001:2013 and ISO 9001:2015 standards and the National Institute of Standards and Technology (NIST 2015) cybersecurity framework. GPTW also complies with the Payment Card Industry Data Security Standard (PCI DSS). GPTW considers the above-identified third party reports confidential and does not release them to any company. GPTW has thousands of clients and a few have asked for the same information as your Company. There are several reasons for this policy. First, the reports are static in time and may not cover the entire term of the company’s engagement. Second, the reports provide no legal protection. Third, a company having possession of these reports places itself at serious risk for no benefit, e.g. should there be a GPTW security breach, any company in possession of these reports would be an immediate litigation target and would have to prove that their possession of the reports did not cause the GPTW breach. Instead, GPTW provides the highest standard of legal protection by warranting to the company that during the entire term of the engagement GPTW will comply with the above industry standards.

5. Data Privacy.

GPTW maintains a full-time Chief Data Protection Officer (CDPO) and staff to ensure compliance with these policies. The CDPO reports directly to the CEO of GPTW. GPTW also employs full-time a Certified Information Privacy Practitioner (CIPP) who is certified by the International Association of Privacy Professionals at www.iapp.org whose credentials are accredited by the American National Standards Institute (ANSI) under the International Organization for Standardization (ISO) standard 17024:2012. ANSI is an internationally respected accrediting body that assesses and accredits certification programs that meet rigorous standards. ANSI’s personnel certification accreditation program was the first such program in the United States to fulfill the requirements of ISO/IEC 17011, which represents the global benchmark for accreditation body practice.

GPTW complies with the European Union (EU) 2016 General Data Protection Regulation (GDPR) and all data protection or privacy laws of any other country (Data Protection Laws). GPTW is also certified under the US/EU and US/CH Privacy Shield. GPTW collects Data for processing and archiving scientific and historical research purposes and statistical purposes assessing workplace culture, performance, and accreditation to assist organizations in evaluating and improving their workplaces. This exact language is found in Article 89 of the GDPR.

In connection with the Services, GPTW may receive, process and store Personal Data in the United States or other jurisdictions. Personal Data received by GPTW will be protected by GPTW as described in the Section above. In the event that consent of any individual is required to be obtained before transfer of Personal Information to GPTW, Company is responsible for obtaining the consent of any affected individual. Said consent needs to be freely given, specific, informed, unambiguous and given by a statement or clear affirmative action.

Scoped Data

GPTW has a data classification and retention program for Scoped Data that identifies the data types that require additional management and governance. GPTW has a documented response program to address privacy incidents, unauthorized disclosure or breach of Scoped Data. Scoped Data is not disclosed to third parties, within or outside the United States. GPTW has a documented privacy program with administrative, technical, and physical safeguards for the protection of Scoped Data including the use of encryption tools. Mobile devices are not used by GPTW employees to access Scoped Systems and Data. GPTW does not provide cloud applications.

Compliance and Incident Response

GPTW employees are reminded or informed on a monthly basis of our privacy and security policies. Their physical compliance is monitored daily where appropriate or applicable. GPTW maintains an internal compliance and ethics reporting mechanism and GPTW employees are given training in how to report compliance issues. GPTW also maintains an Incident Management program that is reviewed, approved by management and tested annually. All privacy complaints and privacy incidents are directed and responded to by the Director of Legal Affairs. Enforcement mechanisms are applied to GPTW employees who violate privacy or confidentiality policies.

6. Policy Regarding Ownership and Use of Data

Personal Data

GPTW employees are reminded or informed on a monthly basis of our privacy and security policies. Their physical compliance is monitored daily where appropriate or applicable. GPTW maintains an internal compliance and ethics reporting mechanism and GPTW employees are given training in how to report compliance issues. GPTW also maintains an Incident Management program that is reviewed, approved by management and tested annually. All privacy complaints and privacy incidents are directed and responded to by the Director of Legal Affairs. Enforcement mechanisms are applied to GPTW employees who violate privacy or confidentiality policies.

Company Data

Company Data means Company’s proprietary data and information that Company provides to GPTW so that GPTW may, as part of the Services, conduct an Assessment (e.g., demographic and corporate information necessary to distribute the Survey to participants (such as email address, employee ID, and other personally identifying information) and the data provided by Company to GPTW for the Culture Audit). For the avoidance of doubt, Company Data does not include either Aggregate Data or Raw Data as defined below. The Company Data and all Intellectual Property Rights remain the exclusive property of the Company. GPTW will use Company Data solely to perform the Services and in a manner that is compatible with the purposes for which such Company Data is furnished to GPTW or subsequently authorized to be used, and GPTW will ensure that any Personal Data included in Company Data is properly maintained and protected.

Aggregate Data and Raw Data

Aggregate Data means (a) the Company-specific information, data, and content contained in any report(s) delivered by GPTW to Company pursuant to this Agreement; and (b) any other aggregated data that is derived from the Raw Data and that is delivered by GPTW to Company pursuant to this Agreement. For the avoidance of doubt, Aggregate Data does not include any Raw Data or Company Data. Raw Data means the confidential and anonymous responses received by GPTW from Company and Company’s employees in connection with, among other things, the Trust Index Survey(s) and/or Culture Audit(s), Culture Brief(s), focus groups, and one-to-one interviews administered by GPTW pursuant to this Agreement. For the avoidance of doubt, Raw Data does not include any Aggregate Data or Company Data. The Raw Data and the Aggregate Data obtained through the Services provided, and all Intellectual Property Rights are and will remain the exclusive property of GPTW. The Raw Data will not be provided to the Company by GPTW in order to protect the confidentiality of Company respondents. GPTW intends to use the Aggregate Data solely for the internal purposes of GPTW, including without limitation for benchmarking, creation of best practices and other R&D purposes. GPTW will not share non-anonymous, Company-specific information about the Company’s results with any third parties without first receiving prior written permission from Company (i.e., the Data is not intended to be associated with the Company or any individual Company employee). This will not apply in connection with any of the Best Workplaces Lists. Reports provided by GPTW to Company may be distributed internally by Company, but any external distribution requires prior written approval from GPTW which will not be unreasonably withheld. Aggregate Data and Raw Data are collectively referred to as Data herein.

Intellectual Property

The GPTW Intellectual Property, and all Intellectual Property Rights therein will remain the exclusive property of GPTW or its Affiliate Licensees. The Company is not acquiring any rights to any GPTW Intellectual Property because of the Agreement between both parties. Without GPTW’s prior written approval, which may be withheld in GPTW’s sole discretion, the Company will not use or re-use any GPTW Intellectual Property in any manner other than pursuant to its receipt of the Services during the Term (including in any surveying conducted either in-house or with another vendor outside of the scope of the Agreement).

Confidentiality

All information provided by the Company to GPTW or otherwise obtained by GPTW as a receiving Party relating to the business or operations of the Company or its clients or any person, firm, company or organization associated with the Company, will be treated by GPTW as confidential, and GPTW will not disclose the same to third parties without the prior written consent of the Company. The Parties acknowledge and agree that the confidential information of the Company does not include the Raw Data and the Aggregate Data, which are confidential information of GPTW.

7. Business Continuity and Disaster Recovery Plan

GPTW has a confidential, documented policy for business continuity and disaster recovery, including an annual schedule of required tests, annual BC/DR tests, a Pandemic Plan, annual Business Impact Analysis, and insurance coverage for business interruptions or general services interruptions.

Additional paper records off-site location:

Iron Mountain – Union City

29555 Kohoutek Way

Union City, CA 94587

Phone: 800-899-4766

8. Operations Security

GPTW has the following policies in place regarding Operations Security:

  • Documented operating procedures for Information Processing Facility.
  • Documented Change Management process.
  • Process for Capacity Management and Capacity Plan for mission critical systems.
  • Detection, prevention and recovery controls to protect against malware.
  • A formal policy prohibiting the use of unauthorized software by GPTW employees.
  • Installed anti-malware software on all computers and information systems.
  • Regular monthly updates of anti-malware software.
  • An established backup policy to define organizations’ requirements for backup of information, software and systems, including encryption of the backup.
  • An established Log Management standard including the maintenance of event logs recording user activities, exceptions, faults and information security
  • events that are reviewed monthly.
  • An established Vulnerability Management process for all information processing systems.
9. Communications Security

GPTW has the following policies in place regarding Communications Security:

  • Firewall protection for all systems and Internet connectivity.
  • Special controls implemented to protect information passing over public networks and Wireless networks.
  • Maintaining routers and Access Control Lists.
  • Maintaining IDS/IPS Technology.
  • Two-factor authentication to control access from public accessible networks.
10. System acquisition, development and maintenance

As part of GPTW’s information security requirements, we include the information security requirements for new information systems or enhancement of existing information systems, use formal change control process to all changes to systems within the development life cycle, maintain a version control for all software updates and restrict and control modifications to software packages by limiting to necessary changes only.

11. Physical Security

GPTW enforces defined security perimeters to protect Company’s sensitive or critical information and information processing facilities. As part of this enforcement, GPTW has restricted access to its sites and buildings to authorized personnel only and implemented physical barriers where applicable, to prevent unauthorized physical access and environmental contamination. GPTW has also separated our information processing facilities we manage physically from those managed by external parties and implemented physical access controls to protect secured areas to ensure that only authorized personnel are allowed access. Access to areas where confidential information is processed or stored is restricted to authorized individuals only. The use of photography, video, audio and other recording equipment, such as cameras in mobile devices in secure areas is restricted. GPTW has developed and implemented a clear desk and clear screen policy. GPTW has implemented controls to minimize risk from theft, fire, smoke, water, dust, vibration, chemical effects, electrical supply interference, communications interference, electromagnetic radiation, and vandalism.

12. Supplier Relationships.

GPTW has a documented policy for supplier relationships and maintains a list of all suppliers we use.

13. Asset Management.

GPTW has a documented Asset Management Procedure and maintains an asset inventory which is accurate, up to date and aligned with other inventories. In addition, GPTW has a documented Acceptable Use Policy. GPTW’s termination process includes the return of all previously issued physical and electronic assets owned by GPTW.

GPTW has a secure process for Disposal of Media and sensitive information.

14. Compliance.

GPTW maintains a list of applicable legislative, statutory, regulatory and contractual requirements required by the organization. GPTW has an annual independent review of information security and has monthly technical compliance reviews including penetration testing and vulnerability scans.

October 1, 2018

Online User Conduct Guidelines

Great Place to Work® Institute, Inc. (“GPTW”) wishes to provide opportunities to exchange information and ideas that help companies and the community at large build great workplaces. You can comment on an article posted on a GPTW website (the “Site”) or you can participate in social media websites – including, but not limited to, Facebook, Twitter and LinkedIn – by clicking on a link from the Site.

Compliance with Law & with Terms of Use

If you choose to post a comment or participate in social media, you agree to comply with all applicable laws and regulations, including, without limitation, intellectual property laws and privacy laws.

You also agree to comply with the Terms & Conditions that govern the Site.

Additionally, you agree to comply with the term and conditions that are posted on the relevant social media website – such as Facebook, Twitter or LinkedIn.

If there is any inconsistency between these Online User Conduct Guidelines (the “Guidelines”) and the Terms & Conditions posted on the Site, you agree that these GPTW Guidelines shall take precedence.  Similarly, if there is any inconsistency between these Guidelines and any terms posted by Facebook or any other social media website, you agree that these GPTW Guidelines shall take precedence.

Please note that in the rare case that users violate our Guidelines, they will be sent a warning, and if necessary, will be banned from further posting.

User Content

You understand and agree that all text, graphics, software, music, sound, photographs, videos, messages, posts, data, information, or other materials (collectively, the "User Content") is the sole responsibility of the person with whom the User Content originated. Therefore, you are responsible for all User Content that you post, disseminate or transmit.

You will post honestly and in good faith and with the intention to inform and promote discussion. Users who cause disruption are not welcome. If we believe you are posting with the intent to cause disruption or harm, you will be barred from making further postings.

You agree not to:

(1) post or disseminate any User Content that is unlawful, harassing, defamatory, abusive, threatening, obscene, harmful, tortious, libelous, or invasive of another's privacy;

(2) post or disseminate any User Content that infringes or violates any party's copyright, trademark, trade secret, patent, or other proprietary right, including, but not limited to, using third party copyrighted materials without appropriate permission or attribution, using third party trademarks without appropriate permission or attribution, and using or distributing third party information (whether or not protected as a trade secret) in violation of a duty of confidentiality;

(3) post or disseminate any worms, viruses, or other harmful, disruptive, or destructive files, code, or programs;

(4) post or disseminate any advertising, promotional materials, chain letters, spam, junk mail, or any other type of unsolicited mass e-mail to people or entities that have not agreed to be part of such mailings;

(5) impersonate any person or entity; falsely state or otherwise misrepresent your affiliation with any person or entity; intentionally omit, delete, forge, or misrepresent transmission information, including headers, return mailing, and Internet protocol addresses; or otherwise manipulate identifiers to disguise the origin of any User Content transmitted;

(6) post or disseminate any User Content you do not have the right to post, disseminate, or transmit;

(7) disrupt the normal flow of dialogue or otherwise act in a manner that negatively affects other users' ability to engage in real-time exchanges;

(8) interfere with, disrupt, or harm in any way the Site or servers or networks connected to the Site;

(9) attack the character or damage the reputation of other users, name-call, insult, ridicule, mock, electronically stalk or otherwise harass another user;

(10) insult, attack, belittle, or ridicule the beliefs and life choices of other users;

(11) collect or store personal data about other users;

(12) engage in any activities that would violate the personal privacy rights of others, including but not limited to collecting and distributing information about other users without their permission, except as permitted by applicable law;

(13) use the Site for any illegal purpose;

(14) post the first and last name or any other identifying information of any individual, including without limitation, where they work, or the exact address where they live, unless you have his or her permission; notwithstanding this guideline, if you are posting factual information about a company, you may include the full name(s) of individuals and their job titles and locations, on condition that your post is accurate and not defamatory;

(15) forward or post private messages that someone has sent you unless you have his/her written permission; or

(16)  select a screen name that is vulgar or obscene or that misrepresents you to other users;

Photographs

(17) You are welcome to post photos, as long as they are consistent with all of our Guidelines and provided that you have obtained written consent from the photographer and from any person who is depicted.

Other Websites

(18) You may mention, link to or discuss other websites that are of interest to users, provided that websites to which you link or refer are consistent with our Guidelines.

Violations of these Guidelines

(1) If you violate these Guidelines, your actions may result in either a warning, a suspension, or permanent banning from participation in the Site.

(2) Banning is done at GPTW's discretion and is the result of our sole judgment of a user's demonstrated inability or disinclination to follow our Guidelines.

User Content/Correspondence

You acknowledge that GPTW does not generally prescreen User Content, but that GPTW and its designees shall have the right (but not the obligation) in their sole discretion to edit, refuse, remove, or move any User Content. GPTW and its designees will have the right to remove any User Content that GPTW considers, in its sole discretion, objectionable, whether for legal or for other reasons.

You acknowledge and agree that GPTW may preserve User Content and may also disclose User Content if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to (a) comply with legal process; (b) respond to claims that any User Content violates the rights of third parties; or (c) protect the rights, property, or personal safety of GPTW, its users, and the public. 

Details regarding our use of personally identifiable information included in User Content are set out in our Privacy Policy.

By posting User Content to the Site or by transmitting User Content using the Site, you (1) represent and warrant to GPTW that you have obtained all necessary licenses, consents, waivers, releases, authorizations and/or permissions to post or transmit the User Content; and (2) grant to GPTW an irrevocable, worldwide, nonexclusive, perpetual, fully sub-licensable, royalty-free right and license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, transmit, publicly perform, and publicly display such User Content (in whole or part) and/or to incorporate it (in whole or in part) in other works in any form, media, or technology now known or later developed.

You acknowledge that the Site contains the opinions and views of other users for which GPTW is not responsible. You acknowledge further that GPTW is not responsible for the accuracy of any User Content posted on the Site. You understand and agree that you shall evaluate, and bear all risks associated with the use of any User Content, including any reliance on the accuracy, completeness, or usefulness of such User Content.

Any comments, materials, or letters sent by you to GPTW regarding the Site, including, without limitation, questions, comments, suggestions, criticisms, or the like shall be deemed to be non-confidential and free of any claims of proprietary or personal rights unless you explicitly state in the correspondence that the material (i) is "not for publication" and (ii) contains "private and proprietary" information that may not be distributed. GPTW will have no obligation of any kind with respect to materials that you do not restrict and GPTW will be free to reproduce, use, disclose, exhibit, publicly display, transform, edit, abridge, create derivative works from, and/or distribute materials that you do not restrict. You also acknowledge that what you post may be indexed by search engines such as Yahoo or Google. Furthermore, GPTW is free to use any ideas, concepts, know-how, or techniques contained in any communication you send to GPTW, for any purpose whatsoever, without compensation or any other obligations to anyone, including yourself.

Storage of Content

You agree that GPTW may establish, in its sole discretion and without prior notice to you, a maximum amount of storage space for User Content maintained, disseminated, or transmitted through the Site. You agree that GPTW has no responsibility or liability for the deletion of or failure to store any messages, communications, or other User Content maintained, disseminated, or transmitted through the Site.

Your Contact with Third Parties

Your dealings with third parties found on or through the Site are solely between you and the third party. GPTW does not make any representations or warranties with respect to any goods or services that may be obtained from such third parties, and you agree that GPTW will have no liability with respect to any loss or damage of any kind incurred as a result of any dealings between you and any third party, or as a result of the presence of such third parties on the Site.

Termination

You agree that GPTW may, in its sole discretion, and at any time, terminate your use of the Site, and may remove or delete any or all of your User Content from the Site, without prior notice to you for any reason that GPTW, in its sole discretion, deems appropriate. You further agree that GPTW will not be liable to you or to any third party for the consequences of any termination of your use of or access to the Site. In the event of any termination of your use of or access to the Site, you agree that the provisions regarding intellectual property rights, indemnification, disclaimers, warranties, limitations of liability, and applicable law shall survive any such termination.

Translations

These Online User Content Guidelines are posted on GPTW’s affiliate websites in numerous jurisdictions around the world and in numerous languages.  If you are not fluent in the language you are reading, please visit the website of the Great Place to Work® affiliate in the country in which the language is spoken in which you are most comfortable.  For questions use the “CONTACT US” feature.

Last Modified:  June 9, 2011

Site Terms and Conditions

HELLO and WELCOME to our website. We have posted these terms and conditions to be in compliance with numerous laws that regulate the operation of an Internet website. The terms and conditions cover a variety of important issues, including the protection of copyrighted material and other intellectual property, and the presentation, collection and use of information.

These terms and conditions apply to your use of this website (the “Site”) and they also apply to:  (a) all websites owned and/or provided by Great Place to Work® Institute, Inc. (“GPTW”) including all services offered through this Site and/or any other GPTW website (the “Services”); (b) all software offerings and applications owned and/or provided by GPTW and/or available on or through this Site or any other GPTW website (the “Software”); and (c) all web pages, data, text, images, photographs, illustrations, graphics, audio, video, and documents including articles, marketing materials, press releases and other information and content available on or through this Site or any GPTW website.

GPTW's mission is to build a better society by helping companies transform their workplaces. If you are interested in helping to create great workplaces, then please spend some time on our Site. We think that if you read the materials on the Site, subscribe to the ideas presented, and are able to implement them in your workplace, that the world will become a better place. If you have any questions about the use of materials on the Site, please read on; we hope that all of your questions will be answered. If, after reading, you have additional questions, please contact us using the “CONTACT US” feature of the Site.  We hope that the material presented will inspire you to take action!

By accessing and using this Site, you acknowledge that you have read and understand these Terms & Conditions, and that you accept them and agree to be legally bound by them. You should not use this Site if you have any objections to any of these Terms & Conditions.

GPTW may revise these Terms & Conditions and the Privacy Policy over time as new features are added to the Site or as Internet law and standards evolve. We will post those changes prominently but recommend that you read these Terms & Conditions periodically when you visit the Site.

Your continued participation on this Site indicates your acceptance of this Terms & Conditions, including your acceptance of the Privacy Policy and of the collection, use, disclosure, management and storage of your Personal Information (as defined in the Privacy Policy).

If you have any objections to any of these Terms & Conditions, you should immediately discontinue use of the Site.

Other Terms

Some areas of this Site may have additional rules, guidelines, and/or other terms and conditions that apply to your access and/or use of that area of the Site and that may be revised from time to time ("Other Terms"). For example, if you transmit or post any content, including any text, graphics, software, music, sound, photographs, videos, messages, comments, feedback, data, information, or other materials (collectively, the “User Content”), please review our Online User Conduct Guidelines to learn how GPTW handles User Content. Additionally, this Site provides links to social media websites such as Facebook, Twitter and LinkedIn. We recommend that you review the privacy policies and other terms and conditions of these websites before posting any User Content. And if you are a participant in a survey conducted by GPTW, please review the terms that govern the particular survey project. If there is a conflict or inconsistency between any of these Terms & Conditions and the Other Terms, the Other Terms shall take precedence.

Submissions of User Content by You 

In the event that you transmit or post any User Content on or to the Site, you (1) represent and warrant to GPTW that you have obtained all necessary licenses, consents, waivers, releases, authorizations and/or permissions to post or transmit such User Content; and (2) grant to GPTW an irrevocable, worldwide, nonexclusive, perpetual, fully sub-licensable, royalty- free right and license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, transmit, publicly perform, and publicly display such Content (in whole or part) and/or to incorporate it (in whole or in part) in other works in any form, media, or technology now known or later developed. You acknowledge that any User Content submitted by you may be handled by GPTW on a non-confidential basis. Please review the Online User Conduct Guidelines for more information about User Content including how GPTW handles User Content.

Use of the Site

Certain areas of the Site may be restricted to authorized users who may be required to use a password. You agree that you will not share any password(s) nor any other Site access information. You agree that you will be responsible for maintaining the confidentiality of your password(s) and any other Site access information, and that you will be responsible for any and all activities that occur as a result of using your password(s) and/or other Site access information. You further agree that you will notify GPTW immediately in the event that you discover any unauthorized use of your password(s) or other Site access information.

You agree that you will not access or use the Site in any manner that could damage, disable, impair or cause undue burden on the Site and/or its host, servers, network, systems or other users. You agree that you will not attempt to interfere in any way with the operation of the Site (including with the delivery of any Services), that you will not transmit any virus or worm to the Site, that you will not use any spider, robot or any other automated mechanism to access the Site and/or its servers or systems, and that you will not engage in flooding, spamming, mail-bombing, crashing or otherwise sending unsolicited email to other users of the Site. You further agree that you will not attempt to access data that is not intended for your use, that you will not attempt to log on to a server or account that you are not authorized to access, and that you will not probe, scan or test the vulnerability of any system or network related in any way to the Site without authorization.

Software

You acknowledge that these Terms & Conditions govern your use of any Software (as defined above) provided by GPTW and/or made available through the Site, whether or not there are license agreements and/or end user agreements. Unless otherwise agreed in writing, you acknowledge that (1) your use of the Software shall be only for personal and/or noncommercial purposes; (2) you shall not attempt to alter or modify the Software; (3) you shall not reverse engineer, decompile, or otherwise attempt to gain access to the source code for the Software; (4) you shall not attempt to circumvent or disable the Software or its intended purpose; and (5) you shall not copy, sublicense, assign, transfer, distribute, transmit or otherwise use the Software without the express prior written consent of GPTW.

Services

GPTW may change or eliminate Services offered on or through the Site at any time. GPTW makes no representation that any Services are available for use in your location, and a reference to Services on the Site does not imply that the Services will be available to you and/or in your location.

Copyright and Permissions

Please feel free to browse the Site. In general, and unless otherwise posted, you may review and print copies of material from the Site, provided that the material (1) is used only for non-commercial purposes, and (2) retains, without alteration, all copyright, trademark, and other proprietary notices displayed on the material as posted on the Site.

You are not permitted to make or distribute copies of material on the Site for any commercial purpose without prior written permission from GPTW. None of the material obtained on the Site (including all software, HTML code, and other code) may be reverse-engineered, disassembled, decompiled, transcribed, stored in a retrieval system, translated into any language or computer language, retransmitted in any form or by any means (electronic, mechanical, photo-reproduction, recordation, or otherwise), resold or redistributed without the prior written permission of GPTW.

Except as otherwise noted, all content of the Site is:

Copyright © GREAT PLACE TO WORK® INSTITUTE, INC.

All rights reserved.

GPTW has a policy of terminating services to users who willfully and/or repeatedly infringe.

For further information regarding permission to use material from the Site, please contact us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

Trademarks

Many of the trademarks/service marks and/or logos (the “Mark(s)”) displayed on the Site identify the services and products of GPTW and inform the public as to the source of those services and products. Your misuse of any Mark is strictly prohibited, including without limitation, your use of Marks in any of the following ways:

  • In a manner likely to cause confusion;
  • To identify your products or services;
  • In, as, or part of your own trademarks or service marks;
  • In a manner that inaccurately implies a sponsorship, endorsement, or other connection with your products, services or other activities; or
  • In a manner that disparages or dilutes the Marks.

You agree not to display or otherwise use the Marks without prior written permission from GPTW. Please make such requests by email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it .  We will evaluate your request and respond as soon as possible.

Disclaimers and Limitation of Liabilities and Warranties

The Site may contain technical inaccuracies, typographical errors, and out of date information. GPTW makes no representations as to the accuracy, reliability, completeness, or timeliness of the information posted, and GPTW makes no warranty that the Site will meet your requirements. GPTW reserves the right to make changes to the Site at any time. YOU UNDERSTAND, ACKNOWLEDGE, AND AGREE THAT YOUR USE OF THE SITE, INCLUDING THE SOFTWARE AND SERVICES OFFERED ON OR THROUGH THE SITE, IS AT YOUR OWN RISK. GPTW SHALL NOT BE LIABLE FOR ANY SPECIAL, DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES, INCLUDING WITHOUT LIMITATION, LOST REVENUES OR LOST PROFITS, WHICH MAY RESULT FROM THE USE OF, ACCESS TO, OR INABILITY TO USE THE SOFTWARE, SERVICES AND/OR SITE. (BECAUSE SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.) GPTW MAKES NO WARRANTY, EXPRESS OR IMPLIED, AS TO THE MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE WITH RESPECT TO ANY SOFTWARE, MATERIALS AND/OR SERVICES AVAILABLE FROM THE SITE, ALL OF WHICH ARE BEING OFFERED “AS IS.” GPTW MAKES NO WARRANTY OF NONINFRINGEMENT. GPTW ASSUMES NO RESPONSIBILITY AND SHALL NOT BE LIABLE FOR ANY DAMAGES TO, OR VIRUSES THAT MAY INFECT, YOUR COMPUTER EQUIPMENT OR OTHER PROPERTY ON ACCOUNT OF YOUR ACCESS TO, USE OF, OR BROWSING THE SITE OR YOUR DOWNLOADING OF ANY SOFTWARE OR MATERIALS FROM THE SITE.

Indemnification

You shall indemnify and hold harmless GPTW, its affiliates, officers, employees, and agents, from and against any and all liability, losses, claims, demands, disputes, damages, and costs of any kind, including, without limitation, reasonable attorneys’ fees and costs of litigation resulting from or in any way connected with your use of the Site, including any Software and/or Services offered through the Site, Content that you submit through the Site, and/or your breach of any of the provisions of the Terms & Conditions and/or the Privacy Policy.

Intellectual Property Limitation of Liability

GPTW respects the intellectual property of others, and we ask visitors to our Site to do the same. If you believe your work has been used in a way that constitutes copyright infringement, the following information in the form of a written notification (pursuant to 17 U.S.C. § 512(c)) must be provided to the designated Copyright Agent of GPTW:

(1) Identification of the copyrighted work(s) that you claim has been infringed;

(2) Identification of where the material that you claim to be infringing is located on the Site;

(3) A statement that you have a good faith belief that use of the disputed material is not authorized by the copyright owner, its agent, or the law, including the law of copyright fair use;

(4)  A statement that the information in the notification is accurate, and under penalty of perjury, that you are the owner of an exclusive copyright that is allegedly infringed or are authorized to act on the copyright owner’s behalf;

(5) Your address, telephone number, and e-mail address; and

(6) Your physical or electronic signature.

The designated agent of GPTW for notification of claims of copyright infringement on this Site can be reached as follows:

Address: Designated Agent for Intellectual Property

Timothy H. Gens, Esq.

Director of Legal Affairs

1999 Harrison Street, Suite 2070

Oakland, CA 94612

Telephone: +1 (415) 844-2649

Fax: +1 (415) 503-0014

E-mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Similarly, if you believe any of your trademarks or service marks have been infringed, or if you believe that your image has been used without your consent, please notify the designated agent of GPTW.

Dispute Resolution

Any action based on a breach of any provision of these Terms & Conditions shall be brought to the federal or local courts presiding in San Francisco, California, United States, whichever is appropriate, and to whose jurisdiction you consent in such an action. If a breach is found by the court, the court shall have the right to issue an injunction, and grant to GPTW its damages and attorneys’ fees and such other and further relief as the court may deem appropriate.

Applicable Laws and Jurisdictional Issues

The Site shall be governed by the laws of the United States, including U.S. federal copyright and trademark laws, and the laws of the State of California applicable to contracts entered into and to be wholly performed therein without regard to conflict of laws or choice of law principles. By visiting and using the Site, you consent to the jurisdiction of the courts presiding in California and you agree to accept service of process by mail. You hereby waive any and all jurisdictional and venue defenses that might otherwise be available.

Compliance with Laws

You agree that you will not use the Site or the Software or Services provided on or through the Site for any purpose that is prohibited by these Terms & Conditions or that is unlawful. Further, you agree not to access, download, use or export the Site or Software or Services provided on or through the Site, in violation of any applicable laws, rules or regulations. You agree to comply with all export laws and restrictions and regulations of any United States or foreign agency or authority, and not to directly or indirectly provide or otherwise make available the Site or Software or Services provided on or through the Site in violation of any such restrictions, laws, rules or regulations, or without all necessary approvals.

Force Majeure

Notwithstanding any other provision contained in these Terms & Conditions, in the event that the performance of any obligation of GPTW is prevented due to acts of God or any government restriction, wars, hostilities, blockades, civil disturbances, strikes, lockouts, or any other cause beyond the reasonable control of GPTW, then GPTW shall not be responsible to you for any failure or delay in the performance of its obligations. GPTW shall promptly notify you of such force majeure condition. The terms of this clause shall not exempt, but merely suspend, GPTW from its duty to perform until as soon as practicable after a force majeure condition ceases to exist.

Headings

The headings of each of these Terms & Conditions are for convenience of reference only. Such headings shall be ignored in the interpretation or construction of any of these terms and conditions.

No Assignment

You may not assign your rights or obligations under this Agreement without the prior express written consent of GPTW.

Invalidity of Provisions

In the event that any portion of these Terms & Conditions is held to be unenforceable, the unenforceable portion shall be construed in accordance with applicable law as nearly as possible to reflect the original intention and the remainder of the provisions shall remain in full force and effect.

No Waiver

Any failure by GPTW to insist upon or enforce strict performance of any provision of these Terms & Conditions shall not be construed as a waiver of any provision or right.

Changes to the Terms & Conditions

No changes to these Terms & Conditions shall be made except by a revised posting on this Site, and no advice or other information provided by the Site or its representatives to any user in any manner which is not posted on this page will constitute any amendment of, waiver or change to these Terms & Conditions, unless such an amendment, waiver or change is in writing from an authorized officer or representative of GPTW.

Complete Understanding

These Terms & Conditions constitute the entire understanding between GPTW and you with respect to the Site.

Translations

These Terms & Conditions are posted on GPTW’s affiliate websites in numerous jurisdictions around the world and in numerous languages. If you are not fluent in the language you are reading, please visit the website of the Great Place to Work® affiliate in the country in which the language is spoken in which you are most comfortable.  For questions use the “CONTACT US” feature.

BY USING THE SITE, YOU SIGNIFY YOUR ASSENT TO THESE TERMS & CONDITIONS AND ANY SUBSEQUENT MODIFICATIONS. AS A CONDITION OF YOUR USE OF THE SITE, YOU WARRANT THAT YOU WILL NOT USE THE SITE FOR ANY PURPOSE THAT IS UNLAWFUL.

If you have any questions about our Terms & Conditions, please contact us by email at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

Last Modified:  September 1 2016,