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In Conversation with Hilton’s Laura Fuentes, EVP & Chief Human Resources Officer | Moderated by Michael C. Bush, CEO, Great Place To Work

"With billions of guests welcomed in its more than 103-year history, Hilton is a leading global hospitality company with more than 350,000 Team Members working across its portfolio of 7,000 properties in 122 countries and territories.

The journey for Hilton to be a great place to work for all started more than 15 years ago with leadership at the top, and continues to this day. When the COVID-19 pandemic brought the travel industry to a near standstill, Hilton relied on its founding purpose and exceptional culture to build back stronger than ever. Now, as the world adjusts to the new normal, employees’ expectations of the workplace are changing, and Hilton is taking a leading role in defining what exceptional culture means. The company is focused on its crisis quotient and creating a whole human experience in the workplace by doubling down on inclusion, wellness, career growth and purpose. These efforts have led to the introduction of new educational programs, bold gender and ethnic parity commitments, mental and physical wellbeing resources, and innovative ways to recruit and retain talent.

Join Laura Fuentes, in discussion with Michael C. Bush, as she shares key lessons learned as CHRO, how Hilton is developing programs for the workforce of the future rooted in Team Member feedback, and what is next as the company builds on its success as a great place to work for all. "