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How to Actually, Meaningfully Improve Diversity

Best Workplaces DEIB Employee Experience Employee Listening

Synchrony works to ensure “diversity” isn’t just a buzzword.

Companies that listen and act on employee feedback enjoy stronger cultures, more engaged teams, better retention, and greater business outcomes. For proof, look no further than Synchrony, a top 25 finisher on the Fortune 100 Best Companies to Work For® List.

In this conversation from the 2022 Great Place To Work® For All Summit™, Brian Doubles, president and CEO of Synchrony, shares insights, stories, and actionable advice from the company’s journey to take its award-winning culture and people programs to the next level amid a rapidly changing talent environment. Brian has made diversity, equity, inclusion & belonging (DEIB) a priority at Synchrony, and the company strives to deliver meaningful, measurable progress in DEIB.

In this video:
What Synchrony does to improve diversity in management and leadership roles
  • How Synchrony has developed its ability to listen to employees
  • How “pockets of truth-telling” help Synchrony meet its diversity goals
  • What Synchrony did during the pandemic to ensure employees could still be heard
  • Why Brian loves anonymously surveying employees