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DHL Express Earns the #1 Spot on 2021 World’s Best Workplaces™ List

John Pearson, CEO of DHL Express and Regine Buettner, CHRO give thanks to the organization's employees for passionately coming into work each day, giving their all to make their colleagues, the company and the world a better place. This passion is what helped earn DHL Express the top spot on this year’s World’s Best Workplaces ™ list.

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Show Transcript

Speaker 1 (00:02):

And now the moment you've been waiting for. Coming in at the number one spot is DHL Express. DHL Express is the global market leader in international express delivery. They pick up and deliver documents and parcels as fast as possible around the world on a scheduled express net work. This helps facilitating world trade by enabling their customers to expand their business to and from any country. DHL Express is also powered by the passion of all of its employees. The passion of its employees is what we are celebrating here today. In every country at every role, this truly remarkable company has always believed that the individual has the potential to make a global difference. Employees know starting day one, that they will have more than just a role at DHL. They will be the bearer of gifts, the pioneer, the conduit of global trade. They will be helping to share new and innovative ideas and helping create a world that is free of boundaries.

Speaker 1 (01:00):

Whether one is the DHL global manager, marketing assistant, driving a forklift, or flying one of the planes, DHL reminds its employees every day of their critical role in the company's success. And every day, 110,000 DHL employees all around the world, in over 220 countries and territories, fulfill their role heroically and passionately by creating a remarkable culture that has earned them numerous accolades. With an impressive 47 national list wins around the world, it's no wonder DHL also earned the number one spot on three of our regional lists this year, the best workplaces in Asia, Europe, and Latin America. They also landed a coveted spot on our 2021 Fortune 100 Best Companies to Work For list in the US for the very first time.

Speaker 1 (01:53):

Such exemplary achievements are backed up by exceptional data, with 94% of DHL employees saying their customers would rate the service they deliver as excellent, outperforming the global benchmark of 86%. And an impressive 93% of employees expressed that management had a clear view of where the organization is going and how to get there, also surpassing the global benchmark of 86%. Now let's travel the world with DHL and hear from the remarkable leaders in the Philippines, Greece, Singapore, and the global headquarters.

Roberto dela Cruz (02:29):

DHL Express Philippines is built on strong foundation. Foundation that is based on trust, open communication, passion, and, most importantly, love. This is why we cannot separate work from personal. Us DHL express is personal to us.

Christopher Ong (02:45):

All our superstars of DHL here in Singapore, from the bottom of my heart, I just want to thank you for all that you do for our customers to keep our big yellow machine running day after day.

Eleftherios Samaras (02:56):

For six years, we have been based on the same values, responsibility, consistency, and, above all, respect. That's why we achieved a lot. We invested, we changed, we grew up. We became the best company in Greece.

Roberto dela Cruz (03:15):

Thank you very much for keeping me motivated. Thank you for keeping me going on. Stay safe, stay strong, stay sane. For you, your family, and all of us.

Regine Buettner (03:24):

I'm receiving this award on behalf of every single one of our 111,000 employees from more than 220 country around the world. I received this award on behalf of you and would like to say a big thank you to you. This is a proud and humble moment for me because yes, I am proud that we are number one great place to work, but I also know that it's because of our number one people that we are number one. Our people work as an network, day in and day out. They are a big, beautiful yellow machine that delights our customers every day.

Regine Buettner (04:09):

And this big, beautiful yellow machine has a place for everyone, for all. When the world turned upside down overnight and business shut their doors to the customers, our people kept delivering important, yes, sometimes life saving shipment to our customers. They became real life heroes. So yes, I am proud that DHL Express is a great place to work for all. And all of those people will continue to be our people one priority well into the future. As together as one, we achieve greatness and help makes the world a little bit better every day.

John Pearson (04:55):

We consciously made a decision many years ago to put people at the heart and the center of everything we do, and at the center of our business strategy. We truly believed then, and of course, believe even more so now, that motivated people are the starting point for a successful business and a successful company. Our people are driving innovation across our business. Our people are passionate about what they do, and our people are conscious of their personal contribution to our business purpose and the impact our actions are having all around the world. They are making us better every single day. For one another, for our customers, and for the local communities that we serve. We are incredibly proud and incredibly humbled by this award, and our focus will not change. We remain wholeheartedly committed to being a great place to work. Not for a few, not for many, but for all of our people and for generations yet to come. Thank you.