An organization’s most critical assets are its employees. No other bothers to argue against that point any more. An organization’s workforce is also, however, its most expensive asset, and workforce management (the development of employees, retention of skilled talent, etc.) is consistently cited as one of the top issues facing organizations today. In a recent Aberdeen report , 60% of all organizations reported a need to improve workforce planning capabilities as a driver of their total workforce management efforts.
In today’s environment, it is hard to avoid technology on any given day. People use different IT products and solutions including cell phones, computers, cloud services, systems, hardware, and software at work and in their daily lives. Access to the internet is also continuously growing; in 2013, nearly 3 billion people were able to connect to the internet via fixed or mobile broadband.