Great Place To Work® and Fortune Announce the 2020 World’s Best Workplaces™

The World’s Best Have Led the Way in a Year Unlike Any Other

New report captures the inspiring, instructive stories of Cisco, DHL and Hilton

(Oakland, October 13, 2020)Great Place To Work® and Fortune today announced the 2020 Fortune World’s Best Workplaces™. These 25 global leaders were selected from more than 10,000 organizations that participated in Great Place To Work’s employee survey process, representing the voices of 10.2 million employees in 92 countries. The 25 World’s Best Workplaces stood out for creating globally exceptional employee experiences, high-trust relationships, and workplaces that are fair and equal for all.

“Congratulations to the World’s Best Workplaces,” said Michael C. Bush, Global CEO of Great Place To Work. “These organizations not only have succeeded at creating a high-trust, inclusive, global culture, they have met the historic challenges of the past year with inspiring, deeply human responses. In the worst of times, the World’s Best have given us hope for a better future.”

Topping this ranking of the World’s Best for the second straight year was technology giant Cisco. Transportation and logistics provider DHL ranked second on the 2020 list, and hotel giant Hilton placed third.

These three companies are featured in a new report by Great Place To Work about how the World’s Best have led the way in a year unlike any other.

Hilton: Creativity in Caring. The hotel industry was devastated by Covid-19.But even as it laid off and furloughed workers, Hilton’s leaders came up with novel ways to support employees and help them land jobs elsewhere. It also got creative about using empty hotel rooms to house medical professionals on the pandemic frontlines. Throughout the crisis, Hilton has innovated to live up to its mission to be the world’s most hospitable company.

DHL: A Commitment to Community. When the pandemic struck and commerce all but ground to a halt, DHL Express continued to deliver on its promises to employees, customers and our global society. By safeguarding the physical and emotional wellbeing of its people and using the health crisis as a reason to double down on its mission to improve lives, the world’s most global organization deepened its commitment to community.

Cisco: The Courage to Connect. As millions of workers worldwide went remote, demand for Cisco’s collaboration technology tripled. Employees worked around the clock to provide those critical connections for teams, and Cisco leaders dared to trust clients with new lines of credit. The courage continued as Cisco is actively working on issues of race at work—bravely creating space for tough, yet supportive conversations.

Click here to read more of these inspiring, instructive stories and watch the 2020 World’s Best Workplaces Celebration presented by Workday. The Celebration includes facts about all 25 of the World’s Best.

The Fortune World’s Best Workplaces list is published here:

About the World’s Best WorkplacesTM: 

Great Place To Work® identifies the top organizations that create great workplaces around the world with the publication of the annual World's Best WorkplacesTM list. To be eligible for the World's Best Workplaces list, a company must be named to 5 or more national Best WorkplacesTM lists, have 5,000 employees or more worldwide, and at least 40% of the company's workforce (or 5,000 employees) must be based outside of the home country.

Companies also receive additional credit for their efforts to successfully create an excellent workplace culture in their worldwide locations. Candidates for this year's list appeared on lists published in 2019 and 2020

About Great Place To Work®:

Great Place To Work® is the global authority on workplace culture. Since 1992, they have surveyed more than 100 million employees around the world and used those deep insights to define what makes a great workplace: trust.

Great Place To Work helps organizations quantify their culture and produce better business results by creating a high-trust work experience for all employees. Everything they do is driven by the mission to build a better world by helping every organization become a Great Place To Work For All.

To learn more, visit, listen to the podcast Better by Great Place To Work, and read A Great Place To Work for All. Join the community on LinkedIn, Twitter, and Instagram.

Contact: Kim Peters: 415-844-2574, This email address is being protected from spambots. You need JavaScript enabled to view it. 


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