Five Star Bank

Five Star Bank

Updated March 2023.


Employees say this is a great place to work

Company Overview

About The Company

Financial Institutions, Inc. is an innovative financial holding company offering banking, insurance and wealth management products and services through a network of subsidiaries. Its Five Star Bank subsidiary provides consumer and commercial banking and lending services to individuals, municipalities and businesses through its Western and Central New York branch network and its Mid-Atlantic commercial loan production office serving Baltimore and Washington, D.C. SDN Insurance Agency, LLC provides a broad range of personal and business insurance services, while Courier Capital, LLC and HNP Capital, LLC offer customized investment management, consulting and retirement services to individuals, businesses, institutions, foundations and retirement plans.


667 U.S.-based Employees


Financial Services & Insurance

Employee Demographics


Company Culture at Five Star Bank

The employee experience below at Five Star Bank, compared to a typical company.

Learn More

74% of employees at Five Star Bank say it is a great place to work compared to 57% of employees at a typical U.S.-based company.

  • Five Star Bank
  • 74%
  • Typical Company
  • 57%
People here are given a lot of responsibility.
When you join the company, you are made to feel welcome.
I am able to take time off from work when I think it's necessary.
When I look at what we accomplish, I feel a sense of pride.
People care about each other here.

Why Work at Five Star Bank?

See what employees say about what makes Five Star Bank a great workplace. These words are drawn from employee comments on the Trust Index™ survey.

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