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American Express

American Express

Updated August 2025.

94%

Employees say this is a great place to work

Company Overview

About The Company

American Express (NYSE: AXP) is a global payments and premium lifestyle brand powered by technology. Our colleagues around the world back our customers with differentiated products, services and experiences that enrich lives and build business success. Founded in 1850 and headquartered in New York, American Express’ brand is built on trust, security, and service, and a rich history of delivering innovation and Membership value for our customers. With over a hundred million merchant locations across our global network, we seek to provide the world’s best customer experience every day to a broad range of consumers, small and medium-sized businesses, and large corporations.

COMPANY SIZE

25,047 U.S.-based Employees
(Large)

Industry

Financial Services & Insurance

HQ Location

New York, NY, US

Company Culture at American Express

The employee experience below at American Express, compared to a typical company.

Learn More

94% of employees at American Express say it is a great place to work compared to 57% of employees at a typical U.S.-based company.

  • American Express
  • 94%
  • Typical Company
  • 57%
98%
When you join the company, you are made to feel welcome.
97%
I'm proud to tell others I work here.
96%
I am able to take time off from work when I think it's necessary.
96%
I feel good about the ways we contribute to the community.
96%
Our customers would rate the service we deliver as "excellent."

Why Work at American Express?

See what employees say about what makes American Express a great workplace. These words are drawn from employee comments on the Trust Index™ survey.


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Great Place To Work® is proud to recognize American Express

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