One Company's Journey in Building a Great Place to Work as a Strategic Business Imperative
In 2001, leaders at Credit Acceptance set the long-term goal of creating a great place to work by the year 2014. After years of dedicated attention to this goal, they did indeed secure a coveted spot on the 2014 FORTUNE 100 Best Companies to Work For in America list. What’s more, over the same period, the company saw tremendous gains in stock price, revenue, profitability, and other key financial indicators.
This case study follows the company’s journey to greatness, and examines the links between a strong workplace culture and remarkable business success.